TERMS & CONDITIONS

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Last updated: August 2026

Welcome to the Golden Yarns website.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Golden Yarns

Golden Yarns provides strategic communications, corporate communications, reputation, positioning, storytelling and related advisory services.

The information provided on this website is intended to provide general information about Golden Yarns and our services.

2. Website content

We take reasonable care to ensure the information on this website is accurate and current. However, information may change from time to time and we do not guarantee that all content will always be complete, accurate or up to date.

Content on this website is provided for general informational purposes only and should not be relied upon as professional advice specific to your circumstances.

Engaging with this website, submitting an enquiry or contacting Golden Yarns does not create a client or advisory relationship.

3. Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to Golden Yarns and is protected by applicable intellectual property laws.

This includes, but is not limited to:

• Written content and copy
• Brand names and messaging
• Graphics and visual elements
• Photography and imagery
• Frameworks, methodologies and concepts
• Reports, articles and insights
• Website design and layout
• Logos and other brand assets

You may view and use the website for your own personal or internal business purposes.

You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use our content without prior written permission from Golden Yarns, except where permitted by law.

4. Our services

Information about Golden Yarns' services on this website is general in nature.

The specific scope, deliverables, fees, timelines and terms applying to client engagements will be agreed separately between Golden Yarns and the client.

If there is any inconsistency between these website Terms & Conditions and the terms of a specific client agreement, the client agreement will apply to that engagement.

5. No guarantee of outcomes

Communications, reputation, positioning and strategic advisory services can be influenced by circumstances outside the control of Golden Yarns.

While we bring professional judgement, experience and care to our work, we do not guarantee any particular commercial, media, reputational or other outcome arising from the use of our services or information provided through this website.

6. Third-party websites

This website may contain links to third-party websites or resources.

These links are provided for convenience or information only. Golden Yarns does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.

The inclusion of a link does not necessarily indicate endorsement by Golden Yarns.

7. Limitation of liability

To the maximum extent permitted by law, Golden Yarns is not liable for any loss, damage, cost or expense arising from your access to, use of or reliance upon this website or its content.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under applicable Australian law, including the Australian Consumer Law where it applies.

 8. Website availability and security

We aim to keep our website available and secure but cannot guarantee uninterrupted or error-free access.

Golden Yarns is not responsible for interruptions, technical issues, viruses, malicious code or other circumstances beyond our reasonable control.

You are responsible for taking appropriate precautions when accessing and using websites and online services.

9. Privacy

Any personal information collected through this website will be handled in accordance with our Privacy Policy and applicable privacy laws.

By using this website, you acknowledge that you have had the opportunity to review our Privacy Policy.

10. Acceptable use

You must not use this website:

• For any unlawful or fraudulent purpose
• In a way that may damage, disrupt or interfere with the website or its security
• To attempt to gain unauthorised access to the website, systems or information
• To collect information about other users without appropriate authority
• To reproduce or commercially exploit Golden Yarns' intellectual property without permission

11. Changes to these terms

Golden Yarns may update these Terms & Conditions from time to time.

Any updated terms will take effect when published on this website. We encourage you to review this page periodically for changes.

12. Governing law

These Terms & Conditions are governed by the laws of Victoria, Australia.

By using this website, you submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

13. Contact

If you have any questions about these Terms & Conditions, please contact:

Golden Yarns
Email: https://goldenyarn.com.au/

Website: louise@goldenyarn.com.au